Ordering, Deposits & Payments:
By commencing with an order with Andrea Billard you are hereby in acceptance of our terms of sale. These terms are non-changeable unless otherwise agreed in advance and in writing by a director of the company. Where there is conflict our terms will apply.
You can order by email: info@andreabillard.com or by post: 39 St Michaels Crescent, Sheffield, England S35 9YH. All clients will be credit checked and ANDREA BILLARD reserves the right to reject an order for whatever reason and therefore, acceptance of an order is at the sole discretion of ANDREA BILLARD.
Minimum order value is £250 ex VAT and 2 per size per colour.
If the items are from stock, first orders are on a pro-forma basis. Thereafter, terms will be within 14 days of delivery.
All orders and invoices are in GBP{£}. All prices quoted are EXW {Ex-Works}. All international payments are to be converted to GBP by the buyer’s bank. Andrea Billard is not liable for any fees or charges in relation to these conversions.
If items are made to order, a deposit of 50% is to be paid at the time of order for production to commence, with the remaining balance paid within 14 days of delivery. International clients are required to pay the balance 2 weeks prior to delivery. Deposits are non-refundable. We reserve the right to charge interest and reasonable late payment charges under the Late Payment of Commercial Debts (Interest) Act 1998. Wholesale prices are available only if minimum order value is met within the seasonal deadlines. All orders are irrevocable and non-exchangeable.
Payments can be made by cheque payable to ANDREA BILLARD or by bank transfer (details available upon request). A ‘Stockist Support’ kit containing a CD including PR information and images of the products you have ordered will be delivered with each order.
Delivery & Carriage:
Subject to availability of fabric and components, we endeavour to supply goods by the agreed delivery date. Every effort is made to send complete orders. However, we reserve the right to make part deliveries due to external factors beyond our control. Carriage and packaging will be charged at cost.
Cancellation of Orders/Returns:
In the case of orders hand made to your specifications, returns will not be accepted except in exceptional circumstances and by agreed prior arrangement.
Collections & Pricing:
We reserve the right to change the price of our products, minimum order levels, carriage charges and final collection details due to changes in taxation levels or as a result of price fluctuations due to supply issues, except where an order is received against a firm quotation within the period of validity of the quotation (30 days from the date shown). We reserve the right to supply products from a different origin should supply become difficult from our original source. Clients will be informed immediately of such changes. Prices quoted are ex VAT.
Retention of Title:
All goods supplied remain our sole and absolute property both in law and in equity until you have paid us the full invoice.
Defective/Damaged Goods & Disputes:
We check all garments for faults prior to delivery. However, we accept that sometimes faulty garments may slip through. Returns are accepted in faulty goods only. We must be notified within seven days of the date of delivery otherwise no liability will be accepted. Goods must be returned in their original packaging with original swing tickets and labeling still attached.
In the unlikely event that you are dissatisfied with any of our products or any service, please contact us immediately and we will endeavour to deal with your problem in a prompt, fair and confidential manner. Terms & conditions and every contract shall be governed in all aspects by, and in accordance with, current English Law and you accept the non-exclusive jurisdiction of the English Courts.
Variations of these Terms & Conditions:
Any variations to these terms will only be recognized where we have provided written agreement.
